2020 was challenging. In addition to the horror of disease, the pandemic brought other troubling developments, including a sharp rise in hatred disseminated online. Canadians are clearly immune neither to the pandemic nor to the growing hate it appears to be exacerbating.
Online hate is not a new phenomenon. At my organization, CIJA, we have been working on the issue since 2013. But, like the coronavirus, online hate has exploited weaknesses in our society to the detriment of all. As our lives continue to migrate online, the very platforms that proved to be a lifeline in so many ways also served as a springboard for spreading vicious hatred.
Asian Canadians have been wrongfully and absurdly accused of deliberately unleashing COVID-19.
Indigenous people, subjected to hatred and mistreatment since generations before the invention of the internet, many living in conditions that should embarrass all Canadians, are experiencing vicious online attacks on their culture and identity.
Muslims, women, and the LGBTQ2+ community are regularly targeted by haters online, where Islamophobia, misogyny and homophobia continue to flourish.
Good old-fashioned racists seized the opportunity provided by a global discussion about anti-Black hatred to, paradoxically, spread anti-Black hatred.
And, of course, Jews were accused of this conspiracy or that one, from creating COVID-19 to profiting from the pandemic to claiming that Israel has leveraged the pandemic to oppress Palestinians by denying them the vaccine – a demonstrably false accusation tantamount to a modern-day blood libel, and one that the Palestinians themselves have refuted.
All deeply offensive, to be sure, but being offensive is the only causes for concern
If online hate were simply offensive, it would be easier to dismiss. However, CIJA and the many partners we have worked with over the years – including those who have recently joined us to form the Canadian Coalition to End Online Hate – have increasingly observed, online hate can, and too often does, turn into real-world violence.
This. Must. Stop.
The federal government should deliver on its commitments
Following the 2019 election, the Liberals committed to devising a national strategy to end online hate, an issue that was explicitly included in the Prime Minister’s mandate letters to the Ministers of Justice, Public Safety and Emergency Preparedness, Heritage and Diversity and Inclusion and Youth.
They have a very good blueprint to work from: the June 2019 report on online hate produced by the House of Commons Standing Committee on Justice and Human Rights, then chaired by Montreal-area MP Anthony Housefather. The report followed the murders in Christchurch, Pittsburgh, and Poway, all cases of online hate morphing into real world violence.
It is now time to take the next steps. We, and the groups we work with through the Canadian Coalition to End Online Hate, a broad-based alliance of close to 40 (and growing) organizations representing a diverse array of communities, are calling for the following concrete actions.
We propose:
- Increasing resources for law enforcement, Crown attorneys, and judges to ensure they receive sufficient training on how to apply existing laws to deal with online hate
- Directing Statistics Canada to address the gap in data to help us determine the scope of the problem and monitor progress
- Ensuring we achieve balance between combating online hate and protecting freedom of expression, notably by formulating a definition of “hate” and “hatred” that is consistent with Supreme Court of Canada jurisprudence
- Creating a civil remedy to address online hate and
- Establishing strong and clear regulations for online platforms and Internet service providers about how they monitor and transparently address incidents of hate spread on their platforms.
The Role of Social Media Giants
Platforms and providers do not have the best record when it comes to tracking and eliminating online hate. They must do better. And they will only do so with government pressure. Canadian law must be strengthened to put the onus on platforms and providers to ensure that hateful content does not get published in their spaces.
A national strategy to address online hate must include both the development of clear, harmonized, and uniform regulations, which apply to all platforms and providers operating in Canada, and an independent regulator to enforce them.
These regulations should include a mandatory directive that providers incorporate appropriate definitions of hate and hatred. In the case of the Jewish community, we are advocating for the adoption of the International Holocaust Remembrance Alliance (IHRA) definition of antisemitism to be included in their user codes of conduct, algorithms, moderator policies, and terms of service.
We also strongly believe that providers must make it easier for users to flag hateful content and be transparent about how complaints are adjudicated.
COVID-19 has significantly accelerated our migration online, which was already well underway. It is imperative that we collectively do what is necessary to ensure the online space is a safe and hate-free place for everyone.
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