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The rise of e-democracy
Wednesday, October 13th, 2010
Oct. 12, 2010
The core of Integrated Service Delivery (ISD) is the creation of a seamless interface through which users can obtain information, download and submit forms, purchase licences and ask questions. When that single point of contact is online, the time and effort citizens must spend dealing with different departments, or jurisdictions, is substantially reduced. The revolutionary aspect of e-government services, beyond savings and accuracy, remains the potential technology has to produce rapid change. Technology, it seems, can bring voters closer to their democratic institutions and increase participation in the discussion of public policy.
Tags: budget, featured, participation, standard of living
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