Social Policy in Ontario

Three Ontario nursing homes ordered to stop new admissions because of substandard care

Posted on October 4, 2017 in Health Delivery System

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TheStar.com – News/Queen’s Park – The crackdown on three Ontario nursing homes came this week after the Ministry of Health and Long-Term Care ordered each to “cease admissions.”
Oct. 4, 2017.   By MOIRA WELSH, Investigative News reporter

In Health Minister Eric Hoskin’s Oct. 3 letter to Sharon Village president Peter Schlegel, he called the results of the recent ministry inspection of Tyndall and Earls Court “deeply concerning.”

The ministry has “determined that there is sufficient risk of harm to the residents’ health or well-being to warrant a Cease of Admissions,” Hoskins wrote.

He highlighted problems at the London home, Earls Court, saying ministry inspectors found the staffing plan does not meet the residents’ care needs. “As a result, residents did not receive the care required,” Hoskins wrote.

Proper staffing of Ontario long-term care homes in general has long been a complaint among workers, families and the residents who suffer from lack of care.

Tyndall nursing home, located on Eglinton Ave. E. and Dixie Rd., had its annual inspection last January. The public report showed that inspectors spent 13 days in the home and found 51 violations, including problems with toileting, food, the use of restraints and communication with residents.

Earls Court in London had a “cease admissions” order in 2016, which Hoskins cited in his letter to Schlegel. In its most recent inspection, posted online, the ministry found 20 violations. Caressant Care Fergus had 14 violations in its most recent public inspection report.

The minister’s letter to Caressant Care president James Lavelle noted inspectors found “repeated” examples of resident neglect and a lack of cleanliness in the home and its furniture, but did not provide specific details.

Hoskins also said the home had not complied with previous ministry orders related to managing residents with “responsive behaviours” and the prevention of falls.

In both letters to Caressant Care and Sharon Village, Hoskin said, “As the president of a corporation that owns places that residents call home, you are entrusted with an enormous responsibility to provide high quality, dignified care to our cherished elderly family members, and our most valuable friends and neighbours,” he wrote.

In a written statement emailed to the Star, Caressant Care said its management team is “working closely with the ministry to address certain compliance deficiencies. Our first priority is to provide a high level of care to our residents.”

A statement from Schlegel, of Sharon Village Homes, said the ministry has “temporarily ceased” admissions “in order that we can rectify some areas of non-compliance. We support the Ministry of Health and Long-Term Care, in their efforts to ensure the public of high quality care in all Long-Term Care homes in the province.”

These orders were filed a few days after the government introduced legislation that, if passed, would create tougher enforcement against nursing homes. The legislation would include hefty fines for corporations, ranging from $200,000 for first time offence and $500,000 for subsequent offences.

It is currently in first reading and, if passed, likely won’t become law until early 2018, said Jane Meadus, a lawyer with the Advocacy Centre for the Elderly.

Unless the Strengthening Quality and Accountability for Patients Act becomes law, the “cease admissions” is one of the ministry’s best weapons, said Meadus.

“Clearly, these homes are not able to clean up their act,” Meadus said. “The ministry has no choice but to say if you can’t meet the requirements then we can’t let you accept new residents.”

She said cease admissions orders are considered serious action taken after repeated violations of provincial care regulations, because fewer residents can mean ministry funding cuts for the affected homes. It also impacts Ontario’s long waiting list, removing beds for residents who need a place to live.

“I think that with all the problems we are seeing in the media with long term care homes, the ministry is finally getting the message,” Meadus said.

In a statement to the Star about the ministry action, Hoskins said, “. . . it is completely unacceptable that these operators are not meeting the province’s standards. The distressing practice of failing to meet provincial standards will not be accepted in Ontario.”

https://www.thestar.com/news/queenspark/2017/10/03/three-ontario-nursing-homes-ordered-to-stop-new-admissions-because-of-substandard-care.html

Tags: disabilities, Health, mental Health, standard of living

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