Health811: Get connected to health care 24/7
Posted on February 1, 2023 in Health Delivery System
Source: Chigamik.ca — Authors: Louise Picot
Chigamik.ca
February 1, 2023. Louise Picot
Ontario Health has recently announced the launch of Health811. Previously known as Health Connect Ontario, which replaced Telehealth Ontario, Health811 is a free, secure and confidential service that Ontarians can call or access online 24 hours a day, seven days a week to receive health advice from qualified health professionals, such as registered nurses, locate local health services and find trusted health information.
Health811 features one website: Ontario.ca/Health811 (also available in French: Ontario.ca/Sante811) and one number to call: 811 (TTY: 1-866-797-0007).
Health811 is for non-urgent health questions and concerns only and is not a substitution for 911, which should still be used for a medical emergency. This service is also not a replacement for regular touchpoints with health care providers.
Features of Health811:
- 24/7 access to live support via telephone or online chat.
- The telephone service is available in over 200 languages, including Indigenous languages such as Cree, Ojibwe and Inuktitut.
- Free access to health professionals, such as registered nurses, registered dieticians, lactation consultants and smoking cessation coaches.
- Provides support for those searching for information about mental health and addictions.
- An online health services directory that enables Ontarians to find health services and health care providers by keyword, location or postal code.
- An artificial intelligence–powered symptom assessment tool that guides users through a series of questions to suggest possible reasons for their symptoms and provides care options, as well as a downloadable symptom report.
- An online medical library that consists of curated content created by experienced doctors and medical safety experts. Ontarians can also call Health811 to receive a free FIT for colorectal cancer screening, get assistance finding a family physician or nurse practitioner accepting newpatients, connect to the Refugee HealthLine and more.
https://healthconnectontario.health.gov.on.ca/static/guest/home
Chigamik.ca
Tags: Health, mental Health
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