Charities must innovate to attract a new generation of donors

Posted on April 11, 2018 in Inclusion Debates

TheGlobeandMail.com – Opinion
April 9, 2018.   DAVID JOHNSTON

Former governor-general David Johnston is chair of the Rideau Hall Foundation.

The generosity of Canadians is unquestionable. According to tax filer data, Canadians annually give more than $14-billion to charities and non-profit organizations. But our strong culture of giving, so essential to our quality of life, is increasingly at risk.

The Rideau Hall Foundation (RHF), in partnership with Imagine Canada, has just released a landmark report, entitled 30 Years of Giving in Canada, examining charitable donations and giving patterns from 1985 to 2014. The study paints a highly nuanced picture of the future of philanthropy. Its conclusions are simultaneously a source of concern and optimism.

First, the not-so-good news: Donations are dropping across all age categories and donors aged 50 and over account for 74 per cent of donations.

From a peak in 1990, the percentage of tax filers claiming donations has dropped by roughly a third, while the average amount claimed has nearly doubled. Total donations have continued to rise only because those who give are giving more. Charities are chasing an ever-decreasing pool of aging, affluent donors.

The conclusion is inescapable. Charities must raise donation rates among younger and new Canadians. The good news is these groups offer fertile ground for charities and much more can be done to increase giving, but time is of the essence.

Specifically, charities and non-profit organizations must innovate to drive efficiencies and advance service quality. Greater transparency is needed to win trust. Charities must also become more adept at leveraging digital technologies and social media to engage young and new Canadians.

According to the RHF report, motivations for giving among young Canadians are strong – compassion for those in need, personal commitment to a cause and the desire to contribute to their community.

However, younger Canadians express barriers to giving. They are more likely to say they are not being asked to give more and do not know where to give. Interestingly, young donors express higher levels of trust in charities.

The report suggests younger Canadians are willing to give more but are not being effectively engaged.

I am inspired, but not surprised, by the study’s findings about the propensity of new Canadians to give and their contributions to building a better Canada. The report dispels any notion that new Canadians are less generous. In fact, the annual average donation by new citizens is $672, compared to $509 for native-born Canadians. The generosity of non-citizens is also significant. Despite lower incomes and less familiarity with Canadian society, the average donation of non-citizens is $450.

The report’s finding reminds me of presiding over citizenship ceremonies for new Canadians and encouraging our newest citizens to engage with their communities. For me, the data reinforces the vision of Canada as a nation of nations that is stronger for our differences. We should all be proud and humbled by the reality that our new Canadians give to charity at such high rates.

The ascent of women in philanthropy is another source of optimism. Over the past 30 years, women have steadily gained ground as a percentage of donors. The only factor holding women back is income disparity. As their incomes rise, women will give in ever-greater numbers.

I established the Rideau Hall Foundation to help broaden the reach and impact of the Office of Governor-General and work with partners across the country towards the shared goal of a better Canada. A key objective of the RHF is to widen the circle of giving by reinforcing giving as a fundamental Canadian value.

Strong charities are everybody’s business. Individual Canadians should reflect on the societal value the giving sector creates. Charities are a powerful catalyst for good deeds, compassion for others and the quintessential values that define us as a caring people. More than 13 million Canadians volunteer to work with charities to serve worthy causes and help those in need.

Any diminishment of the sector’s capacity to serve impoverishes us all. The next time you’re asked for a donation to a cause that reflects your values, carefully reflect on your decision. All of us have a stake in the future of philanthropy because all of us have a stake in the future of Canada.

https://www.theglobeandmail.com/opinion/article-charities-must-innovate-to-attract-a-new-generation-of-donors/

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